Terms & Conditions
Returns & Refunds
We accept returns on all our products, within 28 days of delivery. Refunds are processed once the returned items have arrived back with us. All refunds are made via the payment method used when purchased.
We ask that in the first instance, customers contact us first using the contact form, quoting their order number and stating the reason for return.
Although it is rare, items that are received faulty or damaged, will be replaced with no further cost to the customer. We ask for photo evidence should this occur.
Your statutory rights are not effected.
Should you wish to cancel your order, please contact us via the contact form as soon as possible. Cancellations cannot be made once the order has been shipped.
However, we are happy to accept returns and a refund can be made once we receive the items. Should you wish to cancel the order after we have shipped it, you are responsible for the cost of returning the parcel and no refund will be made for the original shipping cost. We'll only refund the product value in this instance.